Prescriptions

Prescription Information

Welcome to our prescription information page.

Here you will find simple guidance on how to order and collect repeat prescriptions, get answers to your questions, and learn about our electronic Repeat Dispensing service. Our aim is to make managing your medicines as easy and convenient as possible.

Non-urgent advice: Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

– Using your NHS account (via the NHS website or NHS App)

– Contact us online: Click Here

The NHS shows all your repeat medicines and dosages, allowing you to select the ones you need.

You can also bring the paper form to the surgery, Monday to Friday, 8:30 am to 6:00 pm.

Please note: We do NOT accept repeat prescription requests by phone or email.

Non-urgent advice: Collecting Your Prescription

You can usually collect your prescription from your chosen pharmacy 3 to 5 working days after ordering.

You need to select a pharmacy to collect your prescription from. This is called nominating a pharmacy.

You can change your nominated pharmacy at any time:

– On the app or website where you order your repeat prescriptions

– At your GP practice

– At any pharmacy that accepts repeat prescriptions

Non-urgent advice: Questions About Your Prescription

If you have questions about your medicine, your local pharmacist can help. They can also advise on medicines available without a prescription.

The NHS website provides information on how your medicine works, how and when to take it, possible side effects, and answers to common questions.

If you want to speak to someone at the GP surgery about your prescription, please call us on 01753 989 800, 08:30 am to 5:00 pm, Monday to Friday.
NHS UK – Medicines A to Z

Non-urgent advice: Medication Review

If you have a repeat prescription, we may ask you to come in for a regular review. We will contact you when it’s time for your review.

Non-urgent advice: Prescription Charges

Find out more about prescription charges on the NHS website.
NHS UK – Prescription Charges

Non-urgent advice: What To Do With Old Medicines

Take any unused or expired medicines to the pharmacy where you got them from. Do not throw them in your household bin or flush them down the toilet.

Non-urgent advice: About Pharmacists

Pharmacists are qualified healthcare professionals who can offer advice on minor illnesses such as:

– Coughs

– Colds

– Sore throats

– Tummy troubles

– Aches and pains

They can also advise on medicines you can buy without a prescription.

Many pharmacies are open late and at weekends. You do not need an appointment.

Most pharmacies have private consultation rooms where you can discuss your health confidentially.
Find a Pharmacy Near You

Non-urgent advice: Repeat Dispensing Service (eRD)

GPs and pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). This is for patients who get regular or repeat medicines that don’t change.

With eRD, your GP sends a series of repeat prescriptions electronically to your chosen pharmacy. You can then collect your medicines or ask for home delivery.

What eRD Means for You

eRD allows your GP to send multiple repeat prescriptions at once, so you don’t need to order each one separately. It is reliable, secure, and confidential. Your prescriptions are stored safely on the NHS database and ready for collection when you need them.

How eRD Can Benefit You

If you get regular or repeat medicines, eRD can help you:

– Save time by avoiding unnecessary trips or calls to your GP

– Order or cancel repeat prescriptions online (if your practice offers this)

– Pick up your medicines directly from your pharmacy without visiting your GP

– Spend less time waiting at the pharmacy or GP practice

– Save paper by not needing a paper prescription
 
How Do I Sign Up for eRD?

It’s easy to sign up for eRD — just ask your GP or pharmacist to set it up for you.